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There is no way to add it manually to the dashboard by entering an IP address or hostname. If the above steps do not work, take a screen shot and then replace the IP address of the Drobo with 169.254.213.234. Enter telnet x.x.x.x 5000 where x.x.x.x is the IP address of the Drobo. I know Scott Kelby was not happy with his after having issues with his drive.
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Wait for it to shut down (no lights on.) Press the power button on the Drobo again to turn it back on. The FARR model of data protection starts with fault tolerance a fundamental requirement to provide a guarantee of data integrity and recoverability. Press the power toggle button on the Drobo once to turn it off. If Drobo Dashboard still does not discover the device, reboot the Drobo.General Troubleshooting: Applies to all Drobo units: Once Drobo Dashboard discovers the Drobo, it displays on the "All Drobos" page. The workaround is to reconnect the USB cable.Drobo Dashboard will automatically discover Drobos directly connected or available over the network. There is a known issue that when a USB-connected Drobo is already on as the Mac is powered on or restarted, Dashboard may fail to discover the Drobo due to the driver not being loaded by the OS. Next, you may be prompted to adjust the security level: Lastly, click “Continue” and enter the password for an administrator account, if requested.Which wasn’t hard, as I had finder causing kernel panics several times a day. Press and hold the power button until you see “Loading startup options”. I had a similar problem with this in 10.15.2 - had to restart it a few times until it worked.Once downloaded, let the installer handle the rest. Now that your Drobo is off, open the Mac App Store and on the top banner, click High Sierra, then choose Download. To shutdown, select the Drobo that is on, then select Tools, and click Shutdown. Click the Apple menu and choose “Shut Down”. Start by shutting down your Drobo via the Drobo Dashboard.If you’re using an M1 Mac with Apple silicon, follow the appropriate steps to enter macOS Recovery mode: You may be prompted to boot into Recovery mode, unlock, enable access to the Kernel to allow signed apps access to the Kernel. Click the Drobo Dashboard v3.6.1 dmg file to install.
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Using the Drobo Dashboard feels like being forced all the way back to Windows 3 after using Windows 10. Click the following link to download: Drobo-Dashboard-3.6.1.dmg The difference between the Synology DiskStation Manager (DSM) and the Drobo Dashboard is night and day.The latest updates are available on the downloads and docs page,